Community views on the effectiveness of the service were sought 6 months after the system was operational. The survey covered 300 establishments (15% of total), comprising 276 households and 24 non-households. A comparison of results before and after is summarised as follows:
 
 
Before
After
Residents satisfied with waste collection service
22%
56%
Residents who consider streets are clean
27%
53%
Number of residents subscribing
NA
80%

Although there has been a significant increase in the satisfaction levels, there is clearly scope for further improvement. Residents in medium sized streets were most satisfied and those in narrow streets least satisfied. Of those who were not satisfied the main reasons cited were irregular service and insufficient street sweeping. Overall, residents were supportive of a community-based organisation taking responsibility for improving the waste collection.


Low-loading trailer made locally in
Dakahleya workshop

The 80% of the residents who are paying compares well with the 88% of residents that indicated a willingness to pay in the initial survey.

Of the 20% of residents who do not subscribe to the service, reasons for not paying were mainly:

  • 44% felt they already paid the 2% Governorate cleaning fee.
  • 15% did not like the service.
  • 11% were considered too poor to pay.
The new design of the trailer design was favoured by the workers who found it easier and safer to load.

Waste collection workers employed at Gedelah

FINANCIAL ISSUES

A breakdown of the capital and operating costs, together with an estimate of fee income, is given below.
 
Capital Costs (LE)
Main items 1 x Universal 650 Tractor with loader
37,000
  2 x Low loading trailers
19,500
 
TOTAL
56,500

Operating Costs (LE per month)
Labour 1 x supervisor @ 200 per month 200
1 x fee collector @ 200 per month. 200
1 x foreman @ 150 per month 150
12 x workers @ 150 per month 1,800
Sub-total
2,350
Fuel 300 lt. p.m. @ 0.40 per litre. 120
Plastic bags Total cost 700 per month 700
Maintenance 5% of capital cost (LE56,500) per year 235
Dumpsite fees LE2 per load for 60 loads 120
Depreciation Capital cost depreciated over 7 years 667
 
TOTAL 
4,192
Average cost per establishment (based on 1,600 subscribers)
2.62

Fee Income (LE per month)
Current Free Income (approximate) 1,440 households @ LE 2.5 p.m. 3,600
160 shops @ LE 3.5 p.m. 560
 
TOTAL
4,160

The above costs indicate that operating costs are almost entirely covered by the current level of fees paid by the community.

Expenditure was also incurred by SEAM for the purchase of plastic bags, trees and the environmental awareness programme.

PREVIOUS  NEXT